Frequently asked questions

Last updated on: 2023.4.11.

Welcome to our FAQs!

We are App Crafters doo Cacak, with a registered seat on the address Karadjordjeva 15, Cacak, the Republic of Serbia, CIN 21269999, TIN 109933771 (hereinafter: “App Crafters”, “us”, or “we”) and we act as a data controller in respect to Personal Data processed through our Website.

What does Berry do?

Berry is for small & medium businesses that need to organize and have an employee data overview. Berry app is an HR app & vacation tracking tool that offers customers to gather all significant data in one place. We deliver an app focused on human values, positioning an employee at the center.

What are the values of Berry?

Berry’s greatest value is that it gathers employees in one place and provides easy access to all employee data, allows everyone to keep up with the celebrations (birthdays/anniversaries) in your company and schedule company holidays.

How long does it take to set up Berry?

It depends on the size of the company and the number of employees, but it generally takes an hour or two to fully implement Berry at your organization and get to know how features work on Berry. You can use the User Guide to help with this process. In the first days, the employees can already see all the values of Berry, the connection with other employees and insight into all important information.

How long does it take for the user to see the value of the Berry?

It generally takes an hour to become part of your habit and get to know how features work on Berry. You can use the User Guide to help with this process. The user receives a User Guide from Customer Support via email: support@tryberry.app.

Are the rights of Administrators and Account Owners different?

All rights are the same, except that the administrator cannot be a manager for himself.

What is the setup process like?

The first step is to add employees, then it is necessary to create employee profiles and add information about them, but you can do this later. After that, it is necessary to enter the holidays, the number of vacation days that the employees have per year. The employee does not have any setting process, the user can only enter or change the profile photo.

Who does my vacation request go to?

Your request will be seen by your manager and all administrators. The exception is that your manager receives a notification when you make a request.

Can I see information about other employees?

Users with an Employee role can only see a limited amount of information and those are first and last name, mobile phone, work email and birthday. On the other side, Admins and Account Owner can add, edit, and delete data.

Where is my data housed? How secure is Berry?

Our data is housed in the AWS infrastructure hosted in the EU-central-1 region (Frankfurt). The EU-central-1 region also meets the data requirements of the European Union, which means our data is subject to EU data protection laws. AWS provides a variety of security features and tools to help us protect our applications and data, including identity and access management (IAM), network security, encryption, and compliance certifications. Network security is managed through the use of Virtual Private Clouds (VPCs), which enables us to isolate our resources and control traffic between them. We regularly review and update our security policies and procedures to ensure that they are up-to-date and effective. We also regularly conduct security audits and penetration testing to identify and address any potential vulnerabilities in our system.

Get in Touch

In case you wish that some of your questions are not covered by the concept of Frequently Asked Questions, please contact us at support@tryberry.app.